Here are some answers to some of our more frequently asked questions regarding online giving.
If your specific question is not addressed here, please feel free to contact us.
Which account do I choose?
When you give online, you’ll see two basic choices. You can give to either the operating fund by selecting Fund or to a specific Pledge Drive. If you choose to give to the operating fund, you’ll then be able to select a sub-fund for the specific location you attend. All contributions go to the same account. The sub-funds are for our records to track campus giving.
Can I schedule recurring contributions?
Yes, you can specify whether you want your contribution made one time, weekly, twice per month, monthly, quarterly, or yearly. You can set up as many schedules as you would like, so it is possible to give in more than one monthly or weekly schedule.
Will I receive a contribution statement?
Yes, we will mail your year-end giving statement directly to your home address in January for your tax purposes.
What if I change credit cards or want to adjust the date or amount of a contribution?
You can edit or delete a scheduled contribution at anytime, including the credit card, date, frequency and amount.
Is online giving secure?
We’ve taken steps to ensure that the giving process is safe and secure from beginning to end. All of your giving data is secured by SSL encryption. SSL is an acronym for “Secure Socket Layer”, a security protocol that provides communications privacy over the Internet. It is the same technology used by banks and e-commerce companies such as Amazon.com to keep your information safe and secure during transactions.
Who do I talk to if I have more questions?
Contact the church office at (314) 635-2000, or click here to contact us online, and we’ll be glad to answer any other questions you may have.
If you would like more information on how to give to Faith Church, please feel free to call us at (314) 635-2000 or click here to contact our church office.
